Benefits of KnowledgeControl Paperless Office

Establish proactive web-based customer service center . Customer services should be focused on providing service not on handling issues. By changing the purpose and mission of customer service from problem solving to proactive services, you will establish deep relationships with customers and prospects, as well as reduce the cost of customer services and the number of customer problems.

Deploy unlimited digital files for property inventory . Maintain all images and information about your properties in their own website. Public information, extranet information, Intranet information and private information are all filed and managed from their individual websites. By building property websites you have access anytime and anywhere the Internet is available. Key players � including your customers, tenants, lenders, owners, property managers, brokers, and staff � are allowed access to property information around the clock, whether in the office, at home or on the road The ability to view all aspects of a property will help keep your brokers and management well informed.

Deploy unlimited digital files for leads and customers . Maintain all information about leads and customers in their own website. Extranet, Intranet and private information is all filed and managed from their individual website. Web-based lead/customer information with role-based permissions gives everyone 24/7 access to current accurate information from anywhere.

Build an on-line document and forms template library . Build and maintain an on-line document and forms library so everyone has access to the right version of the right document or form. In addition to the approved documents or forms, an on-line library puts examples and how to information at the fingertips of the users. This assures everyone is using the approved documents and forms correctly.

Implement presentation and marketing wizards . Empower brokers and administered staff with easy to use wizards for the creation of proposals, presentations, email campaigns and more. With a web-based system, it is easy to empower your people to create personalized rich effective presentations.

Collaborate on-line . Capture all aspects of your business via an on-line collaborations system. Fast, easy and effective collaboration empowers all aspects of your firm to function at maximum efficiency while giving management an up to the minute view of the whole firm or into the details of a specific deal.

Reduce office space requirements � With your business running KnowledgeControl�s Real Estate Business Management platform, your brokers, staff and management can work 100% virtually. Your office becomes only a meeting place for clients and periodic staff meetings. Anytime, anywhere access to critical enterprise information and applications lets members of your organization do their jobs wherever they are, at home, a remote location, or on-site at one of your properties.

Reduce paper costs � Digitally store and distribute all business information, presentations, documents, contracts, photos, messages, assignments, forms�everything that was once paper can now be digital.

Reduce copy and printing costs � With KnowledgeControl�s high impact presentation templates and digital distribution, no longer are copies or printed materials required.

Reduce postage costs � The power of targeted direct opt-in email marketing campaigns make snail mail obsolete.

Reduce phone costs � KnowledgeControl�s multi-channel communication management opens up several effective and efficient alternatives to the phone. Many firms that have incorporated web-based communications are experiencing a 40-50% reduction in phone calls and cost while doubling efficiencies.

Reduce staff costs � Reduce the cost of support and administrative staff by deploying a KnowledgeControl document and presentation library. Now your revenue generating personnel have the most current and approved company material from where ever they are. With KnowledgeControl�s end-to-end integration, you benefit by dramatically reducing administrative task work while improving data integrity.

Reduce lost business costs � The seamless environment KnowledgeControl provides your business means every lead and every opportunity can be captured, worked and managed. Never will something fall through the cracks.

Reduce liability �Sleep easy - With only approved current business material available to your personnel via the KnowledgeControl Document and Presentation library, your staff always has the right communication. This, combined with an approval workflow process, lets you rest assured that your business is being represented correctly.